Our Policies
At Copalove.com, we prioritize your satisfaction and aim to provide a seamless shopping experience. Our shipping and returns policy is designed with a focus on exceptional customer service.
SHIPPING We offer free shipping on all orders over $100, ensuring that you receive your merchandise conveniently and affordably. For orders below $100, standard shipping rates apply. We strive to process and dispatch orders promptly, with estimated delivery times provided at checkout. Should there be any delays or issues with your shipment, our customer service team is readily available to assist you.
RETURNS: Your happiness with your purchase is paramount to us. If for any reason you are not completely satisfied with your order, we accept returns on unused items within 30-days of delivery. Simply contact our customer service team within four days of receiving your order to initiate the return process. Once your return is approved, you'll receive instructions on how to return the item(s) for a refund or exchange.
We are committed to ensuring your shopping experience is enjoyable, hassle-free, and tailored to your needs. Should you have any questions or concerns regarding shipping or returns, please don't hesitate to reach out to our dedicated customer service team, who are here to assist you every step of the way.
PRIVACY: At CopaLove.com, we are committed to safeguarding your privacy and ensuring the protection of your personal data. Our comprehensive Privacy Policy outlines how we collect, use, and secure your information in compliance with data protection laws such as GDPR and CCPA. We collect only the necessary data to enhance your shopping experience, and we employ advanced security measures to prevent unauthorized access. Your information will never be shared with third parties without your explicit consent. By using our website, you agree to the terms detailed in our Privacy Policy, ensuring transparency and trust in every interaction.
SECURE PAYEMENTS: we prioritize the security of your payment information. Our Payment Policy ensures that your transactions are protected by robust security measures, including 256bit SSL encryption, to safeguard your sensitive data. We utilize industry-standard practices to ensure the confidentiality and integrity of your payment details. Additionally, our Payment Policy provides clear information about the accepted payment methods, offering you convenience and peace of mind when making purchases on our website. Shop confidently knowing that your payment information is secure at CopaLove.com.